TEK Systems. Louisville, Ky. July 2002 to present
Functional Analyst:
>> Document the Systems Management System at client UPS.
>> Perform business analysis and requirements development.
>> Analyze business process, information flows and communication requirements.
>> Write and produce internal and external business process documentation.
>> Document custom Tivoli implementation.

Knowledge Management Systems, LLC. Birmingham, AL. May 1980-present.
Principal Consultant:
>> Technical Writing for the entire software development lifecycle.
>> Requirements Elicitation, Functional Analysis and Change Management.
>> Business Process Analysis and Improvement.
>> Enterprise and Internet Application Integration.

Major Projects
Solutions Plus, Inc. Birmingham, AL.
Senior Business Analyst:
>> Research, write, publish and maintain all technical, project and product documentation.
>> Design and implement an Agile software development methodology.
>> Develop base practices and processes for the software development lifecycle.
>> Elicit, document and manage requirements (Scenarios, Use Cases).
>> Assess capabilities and assure CMMI PSP, TSP and ISO15504 SPICE compliance.
>> Prepare training materials and teach Agile Modeling, UML and Requirements Management.

CommerceQuest, Inc.. Tampa, FL.
Senior Business Analyst:
>> Enterprise Application Integration (EAI) and Business Process Integration (BPI).
>> Business and Functional Analysis and requirements development for eCommerce hubs.
>> Develop a vision of the client's business processes, information flows and communication requirements.
>> Design b2b XML transactions to interface their legacy (usually EDI) sales and procurement systems to an any-to-any host-independent transaction system.

eMerge Interactive / CommerceQuest. Sebastion, FL.
Business Analyst:
>> Developed requirements using Rose and Rational Requisite Pro and wrote the Software Requirements Specification for their CattleInfoNet online cattle auction web system.
>> Perform business analysis and requirements development for eCommerce hubs.
>> Analyze business process, information flows and communication requirements.
>> Write and produce internal and external business process documentation.
>> Design b2b XML transactions to interface their legacy (usually EDI) sales and procurement systems to an any-to-any host-independent transaction system.

COMSYS_ITS Assigned to Bellsouth Telecommunications. Birmingham, AL.
Business Analyst and Lead Documentation Developer:
>> Researched and developed the ENCORE Local Exchange Ordering (LEO) system's Electronic Interface and Database and the Local Exchange Navigator System's (LENS) Web Interface.
>> Developed and documented BellSouth's implementation of the Ordering and Billing Forum (OBF) EDI standards for information processing and exchange.
>> Documented the entire development process including requirements, implementation, technical, methods and procedures (M&P) and end-user deliverables.
>> Managed Change Control, Version Control and Document Repository (using CMVC) for a large development team.
>> Managed Change Control, Version Control and Document Repository (using CMVC) for a large development team.
>> Implemented and documented methods and procedures to help the ENCORE project achieve CMM Level 2 certification.
>> Researched and evaluated Requirements Managements tools for the ENCORE project and implemented QSS (now Telelogic’s) Dynamic Object-Oriented Requirements System (DOORS).
>> Wrote and maintained internal technical project and product software development documentation.

Employers Reinsurance Corporation / Alternative Resources Corporation. Folkstone, Kent, UK.
Process Lead:
>> Led a team of four analysts, training them in the use of Rational Requisite Pro and the Rational Unified Process for Requirements Management and Software Development.
>> Charged with eliciting, documenting and tracing requirements from minimal legacy system documentation and the user's Business Process Flow Diagrams through the development and implementation of ERC's SPICE software development project, a system designed to automate the reinsurance business of this multi-national division of GE Capital.

Mississippi Child Welfare / METAMOR, Inc.. Jackson, MS.
Lead Requirements Analyst:
>> Responsible for creating and maintaining a requirements traceability system (using Rational Requisite Pro) tracing Federal, State and Local regulations as well as the System Design documentation to a developed system for the Mississippi Automated Child Welfare Information System (MACWIS).
>> Assured compliance with Federal, State and Local laws.
>> Led a team of five analysts, teaching them the Rational Unified Process, Requisite Pro, Team Test and other software and process methodologies while producing material for the test team and proving compliance with local, state and federal regulations and the User Acceptance Criteria.
>> Supervised a staff of 5 people.

Sprint NIS / United Information Technologies, Inc... Overland Park, KS.
Business Analyst & Electronic Interface SME:
>> Researched and coordinated Methods and Procedures documentation development for Sprint's Virtual Front Office (VFO) Web GUI and Electronic Data Interchange (EDI) Interface.
>> Wrote, published and maintained Methods and Procedures documentation.
>> Served various Sprint teams as the BellSouth Electronic Interface Subject Matter Expert (SME).
>> Developed and implemented a Documentation Change Control process.
>> Developed documentation standards and trained technical writers in the use of various research, document creation and document management tools.

MedPartners / COMPAID Consulting. Birmingham, AL.
Lead Documentation Developer:
>> Developed code documentation library and wrote Coding Standards and Methods and Procedures documentation for SAP R3 ABAP development efforts.
>> Created online help system with RoboHelp.
>> Led their efforts toward CMM Level 3 Certification.

US Navy. San Diego, CA.
Interior Communications Electrobics Petty Officer 1st Class (ICE1):
>> Install, maintain and operate all shipboard electronics. I served as the liaison between my ship's complement and various factory technical representatives. Documented Methods and Procedures (M&P) for new equipment use and maintenance.

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